Innovative ways to use AI in your business

Artificial Intelligence, often shortened to AI, is having a big impact on our daily lives. From generated images to videos, and software and applications, there are many benefits to be gained in embracing AI. For businesses, there are lots of advantages too – helping with business practice, analysing data, improving workflows and more.

Here are some innovative ways to introduce AI into your business and leverage the opportunities it may offer.

Customer service

In today’s busy society, allowing customers to contact you at all hours can be very helpful. Chatbots, callbots and AI-powered assistants are making this a reality. While they are in some cases a first point of contact and won’t always resolve a customer issue, they can play a role in gathering information for a response during normal working hours. They can also direct customers to FAQs or answer simple questions. This may be all someone needs to address their query or concern.

Market research

Market research is an important part of running a successful business. It can be time intensive and sometimes expensive, which can make it prohibitive especially for small companies. AI can help with making it a more straightforward and efficient process. Generative AI such as ChatGPT offers the ability for you to ask questions and get helpful answers about your sectors, customers and trends.

An AI tool will gather useful information for you and even analyse the findings. You can also use the technology to draft insightful reports. These can then be used to shape your thinking and business planning.

Human Resources

AI can support the effectiveness of human resources and personnel departments, by automating tasks that can be time intensive. For example, AI systems could help to speed up data collection, as well as analysis and processing of information. By using technology, employee records can be managed more easily. AI could further safely support payroll, expenses administration and other data-led tasks.

Reduce manufacturing faults

If your business is in the automotive, engineering and associated industries, quality control is vital for your success. AI tools can help to eliminate risks of substandard quality. Solutions such at those from Industrial Vision Systems offer quality control vision inspection machines to find and fix manufacturing issues. This supports you in safeguarding your quality, with product quality inspection throughout the entire production chain.

Improved efficiency

A time-consuming part of running a business can be the routine tasks that you need to undertake to progress with your operations. This could be collating customer orders, deleting spam emails, or running weekly reports. When these are added together, it can be a significant portion of your time that isn’t spend developing or growing your business. AI tools can automate many of these processes and daily tasks. This will free up your time and headspace to focus on strategy.

By introducing an AI tool, you can consider systems such as workflows for repetitive tasks. Ideas include generating reports and charts, collating customer information and summarising long documents. You can even use it to craft social media posts for you, or generating ideas for blog posts or articles you may use to keep your website current.

As this article shows, there are lots of ways to make AI work for you and your business.